[Special order (made-to-order) only] Transaction information * For Japan

* The size cannot be changed, modified or canceled after production. Please prepare multiple real products with good shape and ideal color of the product to be manufactured.
・ Since raw foods and sweets are very delicate foods that change color over time, in addition to the actual color samples, we also offer pre-catalogs, printed out items, developed photographs, and other items with good color transfer. I would appreciate it if you could.
・ Sheets such as cellophane for protecting food dough such as cakes from drying may cause deformation such as shape loss when removing the sheets, so leave them as they are as much as possible without using sheets. Please prepare.
* If you cannot prepare the actual product, we may make a prototype here upon request. However, if you do not receive detailed instructions in writing, we will charge all the costs for prototype production regardless of the reason such as the prototype design does not meet your request.

* After the start of prototype production, we will charge the prototype production fee, molding price, and product price each time for corrections, design changes, etc. of parts not specified by the customer.

* We will charge the prototype production fee, molding price, and product price each time the design is changed after the prototype is manufactured.

* If specified at the time of quotation, a product sample will be created. However, the fee for making the sample will be charged separately even if the order is cancelled.

* If the contents are changed due to the customer's convenience after the order is confirmed, a separate quotation will be provided. Please note that we cannot accept cancellations of products that have already been produced. We will charge you for the production.

* Customers are required to prepare a vessel when ordering. We always try not to damage or stain it, but in rare cases it may be damaged during heat treatment of raw materials or manufacturing process.
We do not guarantee the vessels we keep, so please let us know in advance if you have a vessel that is easily damaged, dirty, deformed, etc., or if you prepare an expensive vessel.